Verizon Wireless collects no-longer-used wireless phones, batteries, and accessories in any condition from any wireless service provider.[21] Phones that can be refurbished are sold for reuse and those without value are disposed of in an environmentally sound way by way of CWG Proceeds from HopeLine are used to provide wireless phones and cash grants to local shelters and non-profit organizations that focus on domestic violence prevention and awareness.
Since HopeLine's national phone recycling and re-use program was launched in 2001, Verizon Wireless:
- Has collected more than 4.5 million phones
- Awarded nearly $5 million in cash grants to domestic violence agencies and organizations throughout the country
- Distributed more than 60,000 phones with more than 160 million minutes of free wireless service to be used by victims of domestic violence
- Properly disposed of more than 1 million no-longer-used wireless phones in an environmentally sound way
- Kept more than 200 tons of electronic waste and batteries out of landfills[22]
Hopeline's #HOPE is a service available across Verizon Wireless' nationwide wireless network. By dialing #4673 then pressing send, callers will be connected directly to the National Domestic Violence Hotline, where they can receive the confidential help they need through empowerment-based crisis intervention, information and resources. The call is toll and airtime free.[22]
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